“Best sellers”: Best Retail Practice for Library Displays by Paul Brown from Manakau Libraries.
Since 2008 Manukau Libraries readers advisory training program (2) has been intrinsic to enabling frontline staff to rethink and improve services. However far from representing a simplistic model of operational instruction Best Sellers is predicated upon key sociopolitical considerations. While advancing readers advisory work, it has challenged librarians to review organisational pedagogies and behaviours which have been allowed to act as delimiters in the repositioning of readers advisory services as the core business of public libraries.
Let me begin with a problem statement, or at least an acute transTasman observation, but which is also variably applicable throughout New Zealand and internationally. It is one at the heart of the ability of public libraries to execute a core role to a professional level
... libraries now need to refocus on the core
business of books and reading ... The main
challenge here is that many Australian library
staff have lost confidence in giving people
advice about books and offering borrowers the
chance to try something new to read.
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